Terms of service

Welcome to The Fold ("The Fold," "we," "us," "our"). The Fold operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the "Services"). The Fold is powered by Shopify, which enables us to provide the Services to you.

By visiting, browsing, purchasing from, or otherwise using www.thefoldlabel.com (the "Site") and any Services, you agree to be bound by these Terms of Service ("Terms") and any policies referenced herein, including our Privacy Policy. If you do not agree, do not use the Site or Services.

1. Access and Account

You represent that you are at least the age of majority in your state or province of residence, or that you have consent for any minor dependents who use the Services on devices you manage. You may be asked to provide your email, billing address, payment, and shipping information, and you confirm it is accurate and complete. You are responsible for the security of your account and all activity under it. We reserve the right to refuse service to anyone at any time.

2. Our Products

We make every effort to display products and descriptions accurately, but colors and appearance may vary by device. Descriptions, pricing, and availability may change at any time without notice. We may discontinue products or limit quantities offered to any person, region, or jurisdiction.

3. Orders

When you place an order, you are making an offer to purchase, which we may accept or decline at our discretion. Your order is not accepted until we confirm and process payment. Purchases are for personal or household use only, not for resale or export.

4. Prices and Billing

Prices, discounts, and promotions may change without notice. The price charged is the price in effect when the order is placed. Unless stated otherwise, prices do not include taxes, shipping, handling, or customs charges. By submitting payment information you confirm it is accurate, that you are authorized to use the payment method, and that you will pay all charges incurred.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our control. Once products are transferred to the carrier, title and risk of loss pass to you. You are responsible for providing an accurate shipping address.

6. Returns and Refunds

Returns and refunds are handled according to our Returns and Refund Policy. For support, reach us through our contact form. We may refuse returns that do not meet our requirements or show signs of misuse, excessive wear, or suspected fraud.

7. Intellectual Property

All content on the Services, including trademarks, text, images, graphics, reviews, video, audio, and logos, is owned by The Fold or our licensors and protected by U.S. and international law. You may use the Services for personal, non commercial use only. The Fold names, logos, and designs are trademarks of The Fold. Shopify's name and logo are trademarks of Shopify.

8. Third Party Tools

We may provide access to tools or services offered by third parties we do not control, provided as is and as available, without warranties. You access third party content and services at your own risk.

9. Relationship with Shopify

The Fold is powered by Shopify, but all sales are made directly with The Fold, not Shopify. You agree that Shopify is not responsible for any aspect of any sale between you and The Fold, and you release Shopify from related claims.

10. Privacy

Personal information collected through the Services is subject to our Privacy Policy. By using the Services, you acknowledge your information may be shared with Shopify and relevant service providers to complete transactions and operate the store.

11. Feedback and Submissions

If you submit reviews, comments, ideas, photos, or other content ("Feedback"), you grant The Fold a perpetual, worldwide, royalty free license to use, reproduce, modify, publish, and display it for business and marketing purposes. You confirm you own or have rights to the Feedback and that it does not violate any law or third party rights.

12. Errors and Omissions

The Services may occasionally contain typographical errors, inaccuracies, or omissions. We may correct errors, update information, or cancel orders if any information is inaccurate, at any time without prior notice, including after an order is submitted.

13. Prohibited Uses

You may use the Services for lawful purposes only. You may not violate any laws, infringe intellectual property, harass or harm others, transmit false information or malicious code, spam, scrape, or collect personal data without consent. We may suspend or terminate access for violations.

14. Termination

We may terminate your access at any time without notice. You remain liable for amounts due up to termination. Provisions that should survive termination will remain in effect.

15. Disclaimer of Warranties

The Services and products are provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non infringement. We do not guarantee the Services will be uninterrupted, secure, or error free.

16. Limitation of Liability

To the fullest extent permitted by law, The Fold, our affiliates, and Shopify will not be liable for any injury, loss, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products purchased. The Fold's total liability will not exceed the amount you paid for the product or order giving rise to the claim.

17. Indemnification

You agree to indemnify and hold harmless The Fold, Shopify, and our affiliates and service providers from any losses, damages, or claims, including reasonable attorneys' fees, arising out of your breach of these Terms, your violation of any law or third party rights, or your use of the Services.

18. Severability

If any provision is found unlawful, void, or unenforceable, it will be enforced to the maximum extent permitted and the remainder will remain in effect.

19. Entire Agreement

Our failure to enforce any provision is not a waiver. These Terms and posted policies are the entire agreement between you and The Fold and supersede prior agreements.

20. Assignment

You may not assign these Terms without our consent. We may assign them at our discretion without notice.

21. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

22. Changes to Terms

We may update or replace any part of these Terms by posting updates on the Site. Your continued use after changes are posted constitutes acceptance.

23. Contact

Questions about these Terms can be sent through our contact form.

The Fold
500 Cathedral Dr, P.O. Box 408
Aptos, CA 95001